LIGHT GREY

At Crown Base, we value your satisfaction and want to ensure a seamless shopping experience. Here's our return policy to assist you:

• Return Eligibility:

  • Items must be in their original, unused, and unworn condition.
  • Returns must be initiated within 14 days from the date of delivery.

• Return Process:

  • To start a return, contact our customer service team at [info@crownbase.no] within 14 days of receiving your purchase.
  • Clearly state the reason for the return and provide relevant order details.

• Hygiene Standards:

  • For hygiene reasons, please ensure that items, especially hijabs, are free from makeup, perfume, or other cosmetic products.

• Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
  • We recommend using a trackable shipping method for secure returns.

• Refund Processing:

  • Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed within 14 business days to the original payment method.

• Exchanges:

  • Due to the unique nature of hijab styles, we recommend initiating a return for the item and placing a new order for your preferred hijab.

• Damaged or Defective Items:

  • If you receive a damaged or defective item, contact us immediately with photos for prompt assistance.

• Non-Returnable Items:

  • Certain items, like hijab accessories, may be non-returnable due to hygiene concerns, unless they arrive damaged or defective.

For more details, please refer to our comprehensive return policy on our website or contact our customer service team at [info@crownbase.no]. Thank you for choosing Crown Base. Your satisfaction is our priority.

Thank you for choosing Crown Base! Your satisfaction is our priority, and we want to ensure you have a clear understanding of our shipping procedures. Please review our shipping policy below:

1. Order Processing Time:

• All orders are processed within 1-2 business days.

2. Shipping Methods:

• We offer standard and expedited shipping options.

3. Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the destination.

4. Domestic Shipping (Within Norway):

• Standard Shipping: Estimated delivery time of 2-5 business days.
• Expedited Shipping: Faster delivery option with an estimated delivery time of 1-3 business days.

5. International Shipping:

• We proudly offer international shipping.

6. Customs and Duties:

• For international orders, please note that customs duties and taxes may apply. These fees are the responsibility of the customer.

7. Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.

8. Contact Us:

• If you have any questions or concerns regarding your order or our shipping policy, feel free to contact our customer support team at info@crownbase.no.

Thank you for choosing Crown Base! We appreciate your trust and support.